How to find and contact a prisoner

Family and friends cannot telephone a prisoner directly.

To get in touch with a prisoner:

  • Write a letter
    • Send it to: [Prisoner’s name and number], HMP & YOI Doncaster, Marshgate, Doncaster, South Yorkshire, DN5 8UX

Telephone messages cannot be passed on unless in life threatening emergencies.

NB: If you have bad news to pass on to a prisoner, such as bereavement, please let the prison know before you pass on the news, by calling 01302 760870. News such as this can be distressing for a prisoner. By knowing beforehand, prison staff can be ready to offer help and support.

How do I find out which prison a prisoner is in?

Contact the Prisoner Location Service:

You will need to give them:

  • Your name, or the organisation you represent
  • Your date of birth
  • Your address, including postcode
  • The name of the person you want to find
  • The reason you want to find them eg. you’re their solicitor, or a family member
  • Any other names they may have used
  • Their date of birth